We aim to dispatch all orders within 48 hours. Estimated delivery date is to be used as a guide only and commence from the date of dispatch, redbottomhighheel will not be responsible for any delays caused by destination customs clearance processes.
Usually we have three kinds of shipping method.Following are the detail information.
Shipping Shipping Fee Delivery Date
EMS Free shipping 5 to 12 business days delivery
DHL $58.00 (start price) 3 to 5 business days delivery
TNT $58.00 (start price) 3 to 5 business days delivery
Please check your email often after your payment.Because we will email you to confirm your order information and your shipping address.
And after the confirmation,we will email you the tracking number.
If you have any problems about the items you
received,please contact our customer service within 7 days of
receipt.And the customer service will let you know how to process an
exchange or refund.
Do not worry,we promise that if you want to return,we will not prevent you from returning.Once we confirmed the problem,we will send you the return address.And once we received the items you returned,we will arrange an exchange or process a refund for you.
In order to return your products, please contact our customer service and include the following information:
Your full name:
A list of the product(s) to be exchanged or refunded
The reason for the return of the products
Then we will reply promptly and instruct you where to return your shoes. Do not return to sender. You must contact us before returning any items in order to receive a replacement or refund.
Keep in mind, we are always here to help whatever happens.
Welcome to redbottomhighheel.com online shop! At our site,you could try the following payment methods.We promise it is safe at our site.
1 Credit Card (Visa/Master Card)
2 Western Union (get 10% to 25% off discount and nice free gift)
3 Money Gram (get 10% to 25% off discount and nice free gift)
More Information>> about how to pay by Western Union and Moneygram
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